Slowdive

Learn more about Slowdive app! Our core values, exciting features, and benefits our app provides.

About Slowdive

Logging into your Slowdive account

Where can I download the Slowdive app?

I found a bug in the app

I didn't want to cancel my subscription.

If you’re unable to log into the app using a one-time code (OTP), please follow these steps:

Can’t Log Into the App with OTP

If your meditation audio stops playing or keeps getting interrupted, please try the following steps:

Meditations Not Playing or Audio Interrupts

Sometimes, when opening the app, you may see the message “Retry”, and the app does not load further. This means the app could not properly connect to the server or…

Error on Loading Screen: “Retry”

If your profile shows “name” instead of your actual name, this is because the name display feature is not yet available in the current version of the app.

Name in Profile Displays as “name”

If you purchased a subscription in the app on iOS or Android and want to use it on a device with a different operating system, the subscription will not transfer.

Using a Subscription Across Different Devices (iOS and Android)

If the meditations in the 1/28 course are not unlocking at the correct time, please follow these steps:

Course 1/28 Does Not Unlock Meditations on Time

If you can’t see the Lucid Dreaming course in the app (for example, after reinstalling), please try the following steps:

Lucid Dreaming Course Not Showing in the App

If the app still appears in English even after restarting your device, this is because the Spanish translation is still being finalized.

Spanish Locale Not Fully Available

If you notice that the payment receipt shows an incorrect address, don’t worry — this does not affect your subscription or access to the app.

Incorrect Address on Payment Receipt

If you notice charges and are unsure why they occurred, here’s how to understand them.

Unexpected or Confusing Charges

Encountering issues? Find solutions and helpful tips to resolve common problems and get back on track quickly.

Troubleshooting

Create a custom design with text, images, and links

Privacy policy

Terms of use

Refund policy

Company

Find answers and get help from Intercom Support and Community Experts

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