Slowdive

Logging into your Slowdive account

How to change my email

Where can I download the Slowdive app?

I found a bug in the app

I didn't want to cancel my subscription.

If you’re unable to log into the app using a one-time code (OTP), please follow these steps:

Can’t Log Into the App with OTP

If your meditation audio stops playing or keeps getting interrupted, please try the following steps:

Meditations Not Playing or Audio Interrupts

Sometimes, when opening the app, you may see the message “Retry”, and the app does not load further. This means the app could not properly connect to the server or…

Error on Loading Screen: “Retry”

If your profile shows “name” instead of your actual name, this is because the name display feature is not yet available in the current version of the app.

Name in Profile Displays as “name”

If the meditations in the 1/28 course are not unlocking at the correct time, please follow these steps:

Course 1/28 Does Not Unlock Meditations on Time

If you can’t see the Lucid Dreaming course in the app (for example, after reinstalling), please try the following steps:

Lucid Dreaming Course Not Showing in the App

If the app still appears in English even after restarting your device, this is because the Spanish translation is still being finalized.

Spanish Locale Not Fully Available

If you notice that the payment receipt shows an incorrect address, don’t worry — this does not affect your subscription or access to the app.

Incorrect Address on Payment Receipt

If you notice charges and are unsure why they occurred, here’s how to understand them.

Unexpected or Confusing Charges

Overview of the audio content library and how to find a specific session.

What types of audio content are available in the app?

Two ways to switch the Slowdive app language: the in-app setting (recommended) and the phone's system language (fallback).

How to change the app language

How to open your Favorites list, and what to check if it looks empty.

Where to find your Favorite tracks

Where you can purchase and use Slowdive, how access works by purchase type, and device compatibility.

Supported Devices & Platforms

Encountering issues? Find solutions and helpful tips to resolve common problems and get back on track quickly.

Troubleshooting

Create a custom design with text, images, and links

Privacy policy

Terms of use

Refund policy

Company

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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