Slowdive

Have you ever accidentally bought Slowdive app or in-app item you didn’t mean to, or are you unhappy with something you purchased on Google Play? Don’t worry, Google offers a user-friendly system for requesting refunds on various types of purchases. This article will guide you through the process and explain what you can expect. ​

BEFORE YOU REQUEST A REFUND ​

If you’re having trouble with an app, the developer might be able to help you resolve the issue. You can get in touch with us via chat, or at <a href="mailto:%20support-slowdive@reliz.com" rel="nofollow noopener noreferrer" target="_blank">support-slowdive@reliz.com</a>

REVIEW GOOGLE’S REFUND POLICY ​

Different policies apply to different types of purchases. <a href="https://support.google.com/googleplay/answer/2479637?hl=en" rel="nofollow noopener noreferrer" target="_blank">Understand the eligibility criteria and timeframes for requesting refunds.</a> ​ ​REQUESTING A REFUND

Tap on your profile picture or initials in the top right corner.

Select Payments &amp; Subscriptions.

Find the purchase you want to refund and tap on it.

Choose Request a refund and follow the on-screen instructions.

1. Open the Google Play app.
2. Tap on your profile picture or initials in the top right corner.
3. Select Payments &amp; Subscriptions.
4. Find the purchase you want to refund and tap on it.
5. Choose Request a refund and follow the on-screen instructions.

Visit <a href="https://support.google.com/googleplay/workflow/9813244?hl=en" rel="nofollow noopener noreferrer" target="_blank">this page</a>

Sign in with the same Google account you used for the purchase.

Find the purchase you want to refund and click on it.

Click on Report a problem and choose Request a refund.

Follow the on-screen instructions to submit your request.

1. Visit <a href="https://support.google.com/googleplay/workflow/9813244?hl=en" rel="nofollow noopener noreferrer" target="_blank">this page</a>
2. Sign in with the same Google account you used for the purchase.
3. Find the purchase you want to refund and click on it.
4. Click on Report a problem and choose Request a refund.
5. Follow the on-screen instructions to submit your request.

WHAT TO EXPECT AFTER SUBMITTING YOUR REQUEST

Google will review your request and respond within 48 hours.

You might be asked to provide additional information, depending on your request.

If your request is approved, the refund will be issued to your original payment method within 3-5 business days.

If your request is denied, you’ll receive an email explaining the reason.

- Google will review your request and respond within 48 hours.
- You might be asked to provide additional information, depending on your request.
- If your request is approved, the refund will be issued to your original payment method within 3-5 business days.
- If your request is denied, you’ll receive an email explaining the reason.

You can generally request refunds for app and in-app purchases within 48 hours of purchase.

Subscriptions can be canceled at any time to prevent future charges, but refunds for past subscription periods are not guaranteed.

- You can generally request refunds for app and in-app purchases within 48 hours of purchase.
- Subscriptions can be canceled at any time to prevent future charges, but refunds for past subscription periods are not guaranteed.

TIPS FOR GETTING YOUR REFUND APPROVED

Be clear and concise when explaining your reason for requesting a refund.

If applicable, provide screenshots or other evidence to support your claim.

Submit your request within the relevant timeframe as mentioned above.

- Be clear and concise when explaining your reason for requesting a refund.
- If applicable, provide screenshots or other evidence to support your claim.
- Submit your request within the relevant timeframe as mentioned above.

If you purchased a subscription through a website or web app, we recommend visiting <a href="https://support.slowdive.app/en/articles/9167283-cancelling-your-slowdive-web-subscription">this article.</a>