If you subscribed to the Slowdive app through our website and no longer wish to continue, we understand. This guide will help you navigate the cancellation process and ensure a smooth experience. To cancel your Slowdive web subscription, follow these steps:
TO CANCEL YOUR SLOWDIVE WEB OR QUIZ SUBSCRIPTION, FOLLOW THESE STEPS:
1.GATHER SOME INFORMATION
Before contacting us, please prepare the following details:
Country of registration
The country where you registered your Slowdive account.Email address
The email address associated with your Slowdive account.Payment receipt
To confirm your purchase, please attach a screenshot of your payment receipt.Reason for cancellation
If you encountered any issues with the app that led to your cancellation request, please provide details about the problem. Adding screenshots or videos of the issue will help us process your request faster.
2. CONTACT OUR SUPPORT TEAM
Reach out to our support team through chat or at [email protected] with the subject line ‘Slowdive Web Subscription Cancellation.’ In your email, please include the information gathered in step 1.
3. OUR TEAM WILL ASSIST YOU
Once we receive your request, our support team will verify your information and process your cancellation request promptly. You’ll receive confirmation of your cancellation via email.