If you subscribed to the Slowdive app through our website and no longer wish to continue, we understand. This guide will help you navigate the cancellation process and ensure a smooth experience. To cancel your Slowdive web subscription, follow these steps:
TO CANCEL YOUR SLOWDIVE WEB OR QUIZ SUBSCRIPTION, FOLLOW THESE STEPS:
1.GATHER SOME INFORMATION
Before contacting us, please prepare the following details:
Country of registration
The country where you registered your Slowdive account.Email address
The email address associated with your Slowdive account.Payment receipt
To confirm your purchase, please attach a screenshot of your payment receipt.
2. CONTACT OUR SUPPORT TEAM
You can join our chat and click on Manage Subscription.
Log in, and select "Pause my subscription" or "I need an assistant".
3. OUR TEAM WILL ASSIST YOU
Once we receive your request, our support team will verify your information and process your cancellation request promptly. You’ll receive confirmation of your cancellation via email.