Requesting a Refund for Your Slowdive Subscription
At Slowdive, we strive to provide the best possible experience for our users. However, we understand that there may be instances where you may need to request a refund for your subscription or an accidental purchase. To ensure a smooth refund process, we have outlined the steps you need to take below.
1. Gather the Required Information
Before reaching out to us for a refund, please gather the following information as per our refund policy:
A. Country of Payment: Specify the country in which the payment for your Slowdive subscription was made.
B. Screenshot of Main Page: To verify your access to the content, we require a screenshot from the main page of the Slowdive application.
C. Payment Receipt: For verification purposes, please attach a screenshot of your payment receipt.
D. Additional Information: Any additional details or context that you believe may assist us in processing your refund request.
2. Contact Us
Once you have gathered all the necessary information, please reach out to us to initiate the refund process. You can do so by contacting us through the chat or by sending an email to [email protected].
3. Await Our Response
Once we receive your message, our support team will promptly review your request and provide you with further instructions on how to proceed. We may require additional information or clarification to process your refund effectively.
4. Assistance and Resolution
Rest assured that we are committed to providing you with the necessary assistance and resolving your refund request in a timely manner. If you have any questions or concerns during the process, please don't hesitate to reach out to us. Your satisfaction is our priority.